Privacy Policy
Effective date: June 9, 2026
Averra Pools & Outdoor Living respects the privacy of homeowners, website visitors, vendors, and other people who contact the company. This Privacy Policy explains how information may be collected, used, shared, and protected when you visit averrapools.com, submit a form, call, email, or otherwise communicate with Averra.
Information we collect
Averra may collect information you choose to provide, including your name, phone number, email address, property address, city, project type, budget direction, timeline, project notes, and any other information you include in a form, phone call, text, email, or other communication.
The website may also collect standard technical information such as browser type, device type, pages visited, referring pages, approximate location based on internet connection, date and time of visit, and interactions with forms or pages. This information helps operate the website, understand performance, reduce spam, and improve the user experience.
How information is used
Averra may use submitted information to respond to inquiries, evaluate project fit, schedule consultations, prepare project conversations, communicate about services, maintain business records, improve the website, protect against misuse, and comply with applicable business or legal obligations.
Lead forms and project information
When you submit a project form, the information is routed to Averra for review. The form may include a generated project summary based on the information you enter. That summary is used to understand the request and prepare for follow-up. Do not submit sensitive personal information that is not needed for a pool, remodel, or outdoor living inquiry.
Sharing information
Averra does not sell submitted website lead information. Information may be shared with service providers who help operate the website, process form submissions, host the site, manage email, provide analytics, support communications, or assist with business operations. Information may also be shared when necessary to evaluate, plan, estimate, schedule, or perform services requested by the homeowner.
Service providers and third-party tools
The website may rely on third-party hosting, form, analytics, email, security, or communication tools. Those providers may process information according to their own terms and privacy practices. Averra may change vendors or tools as needed to operate the website and business.
Cookies and analytics
The website may use cookies, pixels, logs, or similar technologies to understand site traffic, protect forms from spam, remember basic preferences, and measure performance. Browser settings may allow you to block or delete cookies, but some website features may not work as expected.
Data security
Averra uses reasonable business measures intended to protect submitted information. No website, email system, or internet transmission can be guaranteed fully secure. Visitors should avoid sending unnecessary sensitive information through website forms or email.
Data retention
Averra may retain inquiry information, project communications, and business records for as long as reasonably needed for business, operational, legal, accounting, dispute, or compliance purposes. Requests to update or delete information may be submitted using the contact information below.
Children's privacy
The website is intended for adults and is not directed to children. Averra does not knowingly collect personal information from children through the website.
External links
The website may include links to third-party websites or services. Averra is not responsible for the privacy practices, content, security, or policies of third-party websites.
Texas and United States users
Averra is based in Texas and the website is intended primarily for users in the United States. By using the website or submitting information, you understand that information may be processed in the United States.
Policy updates
Averra may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted means the updated policy applies to later use.
Contact
Questions about this Privacy Policy can be sent to connect@averrapools.com or mailed to 1080 Eubanks Rd, Combine, TX 75159. You may also call 214-803-4277 during business hours.